Refund and Exchange Policy

At Bin Hamza, we want you to be completely satisfied with your purchase.
We offer a 14-day return and exchange policy — no questions asked, even if you simply change your mind.

To be eligible for a return or exchange, items must be in their original, unused condition with all tags and packaging intact.
Once we receive your returned parcel, your refund will be processed within 7 working days and credited directly to your bank account.

All returns and refunds will be handled in accordance with our official policy terms to ensure a smooth and transparent process.