Customer Privacy Guidelines

1. Information Collection & Usage

When you make a purchase on Bin Hamza, we collect personal information such as your name, address, phone number, and email to process your order and ensure timely delivery. We may also collect your IP address to improve browsing experience and understand user preferences. If you opt in, we’ll send you marketing updates about new arrivals, exclusive discounts, and brand news.

2. Consent & Opt-Out

By providing your personal details for order processing, payments, or delivery, you give us consent to use them for that specific purpose. For marketing communications, we will ask for your explicit consent. You can withdraw your consent anytime by emailing us at info@binhamza.pk.

3. Information Disclosure

We may disclose your personal data if required by law, regulation, or court order, or if you violate our Terms of Service or engage in fraudulent activity.

4. Shopify & Data Security

Our store is hosted on Shopify Inc., which provides secure e-commerce infrastructure and data storage. All payment transactions made through Shopify’s direct payment gateways comply with PCI-DSS standards to ensure safe handling of credit and debit card information. For more details, review Shopify’s Terms of Service and Privacy Policy.

5. Third-Party Services & External Links

We partner with trusted third-party providers (such as payment processors and shipping companies) to facilitate smooth operations. These third parties have their own privacy policies, which may follow different data protection laws depending on their location. We recommend reviewing their policies before completing any transaction. Our website may also contain links to external sites — Bin Hamza is not responsible for their privacy practices.

6. Data Protection & Security

Your data security is our top priority. We use SSL encryption and AES-256 encryption to safeguard personal information during data transmission and storage. Although no system is 100% secure, we strictly follow PCI-DSS compliance and industry best practices to minimize risks.

7. Cookies & Tracking

We use cookies to enhance your shopping experience and track site usage via Google Analytics. You can disable cookies anytime through your browser settings.

Examples of cookies used:
• Session ID: Tracks your visit for consistent navigation.
• Shopify Tracker: Monitors repeated visits (valid for 30 minutes).
• Cart Storage: Retains your cart items for 2 weeks.

8. Age Requirement

By using binhamza.pk, you confirm that you are of legal age in your country of residence or have provided consent for minors under your care to use our services.

9. Policy Updates

We may update this Privacy Policy periodically. All revisions will be posted on this page and take effect immediately upon publication. If Bin Hamza undergoes a merger, acquisition, or sale, your information may be transferred to the new entity to ensure service continuity.

Terms & Conditions

Use of Website

The content, products, and materials on this site are intended solely for lawful, personal use. We reserve the right to update, modify, or remove any content or policy at any time without prior notice.

Intellectual Property

All images, text, logos, graphics, and software on this website are the property of Bin Hamza and are legally protected. Unauthorized reproduction, alteration, or commercial use is strictly prohibited.

Limitation of Liability

Bin Hamza shall not be liable for any indirect or consequential losses arising from the use or inability to use our products or website.

Product Availability & Pricing

We strive to ensure all product information and pricing are accurate. However, we reserve the right to correct errors, update prices, or discontinue items without notice.

Governing Law

These Terms are governed by the laws of Pakistan, and any disputes shall be resolved under the jurisdiction of Pakistani courts.

Contact Us

For any inquiries, data corrections, or complaints, please contact our Privacy Compliance Officer:
📧 info@binhamza.pk